Privacy Policy
This Privacy Policy applies to the websites and services of:
GoBusiness - www.gobusiness.group
We respect your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA), and other relevant data protection legislation in South Africa.
1. COLLECTION OF PERSONAL INFORMATION
We collect personal information directly from you when:
- You complete online forms or register on our platforms
- You contact us via email, phone, or our websites
- You use our services or interact with our websites
This may include:
- Full name
- Identity or company registration number
- Email address and telephone numbers
- Physical and postal address
- Payment and billing details
- Employment or company affiliation
- IP address and browser metadata
2. PURPOSE FOR COLLECTION
We collect your information for the following purposes:
- To provide services and fulfill contracts
- To manage our customer relationship
- For billing and payment processing
- To respond to inquiries and requests
- To maintain security of our platforms
- To comply with legal obligations
- For direct marketing (with opt-out option)
- To improve our digital services and analytics
3. LEGAL GROUNDS FOR PROCESSING
We process your personal information based on:
- Your consent
- Contractual necessity
- Legal obligations
- Legitimate business interests
4. DISCLOSURE TO THIRD PARTIES
Your data may be shared with:
- Trusted service providers (under confidentiality agreements)
- Government authorities or regulators (if required by law)
- Business partners (only with your consent)
- In the event of merger or business sale
5. DATA SECURITY MEASURES
We use technical and organizational safeguards to protect your information including:
- SSL encryption for data transfers
- Firewalls and intrusion detection systems
- Access control and authentication
- Employee confidentiality training
- Regular security audits and backups
6. DATA STORAGE AND RETENTION
We retain personal data only as long as necessary to:
- Fulfill the purpose of collection
- Comply with statutory and contractual obligations
- Maintain proper business records
7. YOUR RIGHTS UNDER POPIA
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your personal data
- Object to processing and direct marketing
- Withdraw your consent at any time
- Lodge a complaint with the Information Regulator
Contact the Information Regulator:
Website: https://www.justice.gov.za/inforeg/
Email: inforeg@justice.gov.za
8. COOKIES AND ONLINE TRACKING
Our websites use cookies to improve user experience and collect anonymous usage data. You can manage cookie preferences via your browser settings.
9. CROSS-BORDER DATA TRANSFERS
If your data is transferred outside South Africa, we ensure appropriate safeguards are in place in accordance with POPIA.
10. LINKS TO THIRD-PARTY SITES
We are not responsible for the privacy practices of third-party websites linked from our platforms. Please review their privacy policies separately.
11. CHILDREN'S PRIVACY
Our services are not directed to children under the age of 18. We do not knowingly collect data from minors.
12. UPDATES TO THIS POLICY
We may update this policy periodically. The latest version will always be available on our websites and effective upon publication.
13. CONTACT US
If you have questions about this policy or how we manage your personal information, please contact:
Privacy Office
Email: mark@fsinstitute.co.za
Telephone: 072 565 1511
GoBusiness - www.gobusiness.group
We respect your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA), and other relevant data protection legislation in South Africa.
1. COLLECTION OF PERSONAL INFORMATION
We collect personal information directly from you when:
- You complete online forms or register on our platforms
- You contact us via email, phone, or our websites
- You use our services or interact with our websites
This may include:
- Full name
- Identity or company registration number
- Email address and telephone numbers
- Physical and postal address
- Payment and billing details
- Employment or company affiliation
- IP address and browser metadata
2. PURPOSE FOR COLLECTION
We collect your information for the following purposes:
- To provide services and fulfill contracts
- To manage our customer relationship
- For billing and payment processing
- To respond to inquiries and requests
- To maintain security of our platforms
- To comply with legal obligations
- For direct marketing (with opt-out option)
- To improve our digital services and analytics
3. LEGAL GROUNDS FOR PROCESSING
We process your personal information based on:
- Your consent
- Contractual necessity
- Legal obligations
- Legitimate business interests
4. DISCLOSURE TO THIRD PARTIES
Your data may be shared with:
- Trusted service providers (under confidentiality agreements)
- Government authorities or regulators (if required by law)
- Business partners (only with your consent)
- In the event of merger or business sale
5. DATA SECURITY MEASURES
We use technical and organizational safeguards to protect your information including:
- SSL encryption for data transfers
- Firewalls and intrusion detection systems
- Access control and authentication
- Employee confidentiality training
- Regular security audits and backups
6. DATA STORAGE AND RETENTION
We retain personal data only as long as necessary to:
- Fulfill the purpose of collection
- Comply with statutory and contractual obligations
- Maintain proper business records
7. YOUR RIGHTS UNDER POPIA
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your personal data
- Object to processing and direct marketing
- Withdraw your consent at any time
- Lodge a complaint with the Information Regulator
Contact the Information Regulator:
Website: https://www.justice.gov.za/inforeg/
Email: inforeg@justice.gov.za
8. COOKIES AND ONLINE TRACKING
Our websites use cookies to improve user experience and collect anonymous usage data. You can manage cookie preferences via your browser settings.
9. CROSS-BORDER DATA TRANSFERS
If your data is transferred outside South Africa, we ensure appropriate safeguards are in place in accordance with POPIA.
10. LINKS TO THIRD-PARTY SITES
We are not responsible for the privacy practices of third-party websites linked from our platforms. Please review their privacy policies separately.
11. CHILDREN'S PRIVACY
Our services are not directed to children under the age of 18. We do not knowingly collect data from minors.
12. UPDATES TO THIS POLICY
We may update this policy periodically. The latest version will always be available on our websites and effective upon publication.
13. CONTACT US
If you have questions about this policy or how we manage your personal information, please contact:
Privacy Office
Email: mark@fsinstitute.co.za
Telephone: 072 565 1511